Questions about sharing a ride?
Commission, payment, driver listings and meeting your ride companion: here is how YOLLA works.
Does YOLLA charge commission?
No. YOLLA Cyprus does not charge passengers or drivers commission or platform fees. The agreed ride fare is paid directly to the driver; rides themselves are not free.
How do I pay for a ride?
Agree on the total fare before matching. Payment is made directly to the driver in cash after the ride. Cash confirmation in the app records confirmation; it does not transfer money.
Can a driver publish a trip too?
Yes. Approved drivers can publish where they are going now, their spare seats and suggested total fare. Passengers can send offers. Each listing matches with one passenger party; the offer is the total for that party, not a per-person fare.
Can I reserve a ride for another day?
The current request and driver listing flows are for immediate trips. Listings stay open for 30 minutes. They are not scheduled reservations or a guarantee of a driver at a particular time.
Which places can I select?
You can search settlements and recorded stops across Girne, Lefkoşa, Gazimağusa, Güzelyurt, İskele and Lefke. Coverage in the location catalogue does not guarantee an available ride. Clarify the exact meeting point in your note.
How are drivers reviewed?
Drivers submit account, identity, vehicle and required document information. New applicants also provide a profile photo and camera selfie for manual review. Approval is not a guarantee of safety; check the person, vehicle and plate before boarding.
What happens after a match?
The passenger confirms readiness within two minutes. The driver provides an arrival estimate before setting off to pickup. The ride starts when the driver validates the passenger's six-digit code. Share the code only when you meet the correct driver.
What if my companion does not arrive?
Use the ride messages to contact them and follow the pickup instructions. A no-show report is reviewed; a report alone does not create an automatic rating or penalty. For immediate danger, contact local emergency services directly.
Can I use YOLLA in English?
Yes. Public information is available in Turkish and English. The language menu also changes your account interface and system messages. Member-written notes and reviews remain in their original language.